Products must be unused, unwashed, and in original condition with tags attached. Returns must be requested within the return window. Worn, damaged, or altered items are not accepted. 

Refunds are processed within 5–7 business days of item inspection. Refunds are credited to the original payment method used at checkout. You will be notified via email once the refund is completed.

Non-returnable items include final sale, worn or washed clothes, items without tags, intimate wear, swimwear, and customized pieces. For hygiene and safety, these cannot be returned.

To start a return, visit our Returns page, enter your order number, and follow the steps. Once your return is approved, we’ll provide shipping instructions. 

Orders process within 1–2 business days, excluding weekends and holidays. You'll get a shipping confirmation once dispatched. We strive for timely processing and delivery.

Delivery takes 3 to 8 business days after dispatch, depending on location. Times may vary with couriers and could be delayed during peak seasons or unforeseen events.

Once an order is processed, the shipping address cannot be changed. Please ensure that the address is correct at the time of checkout.

Currently, we do not offer international shipping. Our delivery services are limited to nationwide orders only.

Orders can be canceled only if they haven’t been processed or shipped. Once dispatched, the order cannot be canceled. You may request a return if the item is eligible for one. 

Custom and made-to-order items can’t be canceled. Once shipped, orders can’t be changed. We’ll let you know of any exceptions during checkout or on the product page.

At the moment, we only accept one payment method per transaction. For a quicker checkout, we suggest using your preferred payment option.

Shipping costs vary by location and shipping method. You’ll see the exact fee at checkout. After your order ships, we’ll send a confirmation email with your shipment details.